a) Click on one of the available Representatives below, or
b) A representative can send you an email where you simply click on a hyperlink, or
c) A representative can give you a Session Key that you enter into the field.
When prompted to "Run or Save or Cancel" the downloadable file, click RUN - twice.
Then click "Allow viewing and share control of your mouse and keyboard"
You are always in control and will see what is being done at all times. A representative cannot login to your PC without your approval.
The Internet Call Centre operating hours are 07:30 to 19:00 weekdays, and 09:00 to 13:00 on Saturdays and public holidays. If no agents are logged in above during these hours, contact them on 0861135328 to login first.
Representatives
Session Key
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Cross-Platform Remote Access Software for Help Desk Support |